'Ready to contribute to the digital F&B? DoLA Technology may have the perfect opportunity for you!'
At the DoLA community, our goal is to help all traditional operating F&B businesses transit to the digital world by embracing the most current technology tools. Yes, you can be one of the essential people to contribute to this change. We strive to become all different kinds of F&B business’s most loved POS provider, however, this can be seriously slowed down without some really awesome people!
We are looking for a highly driven and motivated Partner Success Executive to join our professional and dedicated Operations Department based here in Hong Kong. Stop waiting and join us if you want to make a direct and visible impact and contribute to large-scale success!
We look forward to having you join and helping us grow this new vertical for our business.
Roles and Responsibilities
* Maintain good relationships with clients and help to develop business for the company
* Diligently respond to end-users' and channel partners' product-related inquiries in a timely manner
* Provide full-spectrum management and support for key accounts such as communication, call notes, follow-ups, and administrative support
* Work closely with internal and external parties to deliver timely, efficient, and effective service to customers
* Provide software training and support to our channel partners
* Act as the walking Knowledge Base for our partners
* Provide general administrative support and perform other ad-hoc tasks as assigned
Qualifications and Requirements
* Diploma or above in related disciplines
* Good command of written and spoken Cantonese, English, and Mandarin
* Be familiar with Microsoft Office, especially Excel and PowerPoint
* At least 1-2 years of relevant experience (F&B industry is a plus). Fresh Graduates are also welcomed.
* Good interpersonal Communication Skills
* Proficiency in both English and Cantonese, fluency in Mandarin would be a plus
* Excellent problem-solving skills
What We Offer
* Become one of the key employees of a dynamic and exciting startup environment
* Dynamic, International Cultural & Friendly Working Environment
* The steep learning curve in e-commerce & entrepreneurship
* Great opportunity to experience and contribute to the entire industry transition
* Agile company with a flat hierarchical structure
* Performance Bonus
* 5 Days Work
* Annual Leave, Full Pay Sick Leave, Birthday Leave, etc.